Cookies Policy | High Roller Casino

What are cookies?

Cookies are small text files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device or browser and remember certain information. Some cookies are created by the website you are visiting, while others may be placed by service providers that support website features, security, analytics or communications.

Similar technologies can perform functions comparable to cookies. These may include pixels, tags, local storage and device-related identifiers. In this policy, we use the word cookies to refer to cookies and similar technologies unless a different explanation is provided.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or use of the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

Types of cookies

Strictly necessary cookies support core website functions, such as page navigation, account access, security controls, session management and responsible gambling features. The website may not work correctly without these cookies.
Preference cookies remember choices such as language, region, display settings or consent selections. They help provide a more convenient experience when you return to the website.
Analytics cookies provide information about how visitors use the website, including which pages are viewed, how users move through the site and whether pages or features work as intended.
Performance and functional cookies help us understand and improve website performance, reliability and usability. They may also support interactive features requested by visitors.
Marketing or advertising cookies may be used, where permitted and where applicable, to measure communications or provide content that is more relevant to your interests. These cookies may be operated by third parties.
Security and fraud-prevention technologies help identify unusual activity, protect accounts, maintain platform integrity and support compliance with applicable legal and regulatory obligations.

How High Roller Casino may use cookies

High Roller Casino may use cookies for several legitimate and practical purposes. The exact cookies used may change as the website, services, technology or legal requirements develop. We aim to use information collected through cookies in a proportionate way and for purposes connected with operating, securing and improving the website.

To keep the website available and enable essential features.
To maintain a secure browsing and account environment.
To remember settings, preferences and consent choices.
To help authenticate users and manage active sessions.
To identify technical problems and monitor website performance.
To understand general visitor activity and improve content, navigation and functionality.
To support customer service, communications and requested website features.
To detect, prevent and investigate suspected fraud, misuse, security incidents or other prohibited activity.
To measure the effectiveness of permitted marketing or promotional activity.
To meet legal, regulatory, audit, responsible gambling and record-keeping obligations where relevant.

Information collected through cookies may include an IP address, browser type, device type, operating system, approximate location, referring page, pages viewed, actions taken, session dates and times, and technical information about how the website is accessed. We may also receive information about whether a cookie was accepted, rejected or deleted. The information collected will depend on the type of cookie, your settings and the features you use.

We may use third-party service providers to host, secure, analyse or improve parts of the website. These providers may process cookie-related information on our behalf or place their own cookies where this is permitted. Third-party cookies are controlled by the relevant provider, and their use may be subject to that provider's privacy or cookie notice. We encourage you to review those notices where appropriate.

Cookies should not be used as a substitute for responsible gambling controls, identity checks, account security or other safeguards. You remain responsible for protecting your account credentials and for using the website in accordance with applicable terms and responsible gambling information.

Managing your cookie choices

Where required or offered, a cookie banner or preference tool may allow you to accept, reject or customise certain categories of cookies. Your choices may be stored in a preference cookie so that the website can remember them. Strictly necessary cookies may continue to operate because they are needed for core services, security or compliance.

You can also manage cookies through the settings of your web browser or device. Most browsers allow you to view, block, delete or restrict cookies. You may be able to set your browser to notify you before a cookie is stored or to reject cookies automatically. The method differs between browsers and devices, so you should check the relevant provider's instructions.

Open your browser or device privacy and security settings.
Review the available cookie, tracking or site-data controls.
Choose whether to allow, block, delete or restrict cookies.
If available, revisit the website's cookie preference tool to update your choices.
Close and reopen your browser or refresh the website if required for the change to take effect.

Blocking or deleting cookies may affect how the website works. You may need to enter information again, lose saved preferences or be unable to use some features. If strictly necessary cookies are disabled, account access, security checks, session functions or other essential services may not operate properly.

Your browser settings may apply broadly to other websites, not only to High Roller Casino. Managing cookies through your browser may also remove consent records or preferences that you previously saved. If you use more than one browser or device, you may need to manage settings separately on each one.

Privacy, updates and questions

Cookie-related information may be handled in accordance with our Privacy Policy. That policy explains more about the information we collect, the purposes for which it may be used, how it may be shared, how it may be protected and the rights or choices that may be available to you under applicable law. If there is an inconsistency between this Cookies Policy and the Privacy Policy, the provisions of the Privacy Policy may apply to personal information matters.

We may update this Cookies Policy from time to time to reflect changes to the website, technology, service providers, business practices or legal requirements. When changes are made, the updated version will be published on this page and the effective date may be updated where appropriate. You should review this page periodically so that you understand how cookies are used.

The website may contain links to third-party websites, applications or services. Those websites may use cookies and other technologies under their own policies. High Roller Casino does not control the cookie practices of third parties, and visiting an external website is subject to that provider's terms and privacy information.

If you have a question about this Cookies Policy or wish to exercise a privacy choice, please use the contact or privacy request method made available on the website. We will handle requests in accordance with applicable law and may need to verify your identity before providing information or changing account-related settings.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used as described in this policy, subject to the choices and controls available to you. Your use of the website remains subject to the applicable terms and conditions, privacy information and responsible gambling requirements.